A 21st Century problem solver is someone who has a diverse set of skills and has the ability to apply various methods of thinking, both creative and pragmatic, to arrive at product design solutions. I’ve acquired these skills through working at a variety of companies and on a diverse set of products, but also through pivoting on a skill-set to a new area of interest and self directed exploration while continuing to re-invent myself.
My skills in technology, business, research, development and design with a focus on the customer experience allow me to create and drive new product innovations. This breadth of knowledge and natural curiosity affords me the ability to ask thoughtful questions that provoke discussions to find solutions to existing business problems or unmet customer needs.
I have more than 15 years experience in product innovation, user experience, user-centered design research, design thinking and leading multi-disciplinary teams to develop products. I am an innovative, forward-thinking, and solutions-driven creative thinker offering a broad background across product innovation, strategy and advanced product development.
When you boil it down, I want to create unique products and experiences that address real human needs, large or small, that change lives for the better. This could be through the reframing of an existing customer pain point or identifying unmet needs and creating solutions around those needs.
I believe you achieve the development of great products through a variety of traditional and non-traditional product design and user experience methodologies. This varies from product-to-product and there’s not one perfect way to create great user experiences that drive innovation. There’s no silver bullet.
Design research is foundational to creating products, services, and systems that respond to human needs.
The process of understanding how things, regarded as systems, influence one another within a whole presence.
Consulting fortune 500 companies on how to make their product user experience, online and off, easier while impacting key metrics.
The process of coming up with ideas as well as building on said ideas.
Leading teams in the design and development of product concepts that will go through concept testing.
Design synthesis attempts to organize, manipulate, prune and filter gathered data into patterns and structures to help make sense of information.
The process of developing a new product or service for the market using all of my acquired skills.
Product ideas are worth about a penny. I create product development strategies to help move ideas from concept to delivery.
I have over 15 years in exploring almost every aspect of designing around the user experience for web, mobile, CPG and a variety of other domains. I’m always looking for new stones to turn over.
I’ve developed a suite of intangibles called “21st century skills” that include; communication & collaboration, with analysis, critical thinking and tech. literacy to uniquely solve problems. Learn More